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Renter terms

Effective October 24, 2026. By texting RV Techy or using your trip link, you agree to these terms.

1. What this is

Your rental host added RV Techy to your trip. You can text questions about the RV you rented to 970-RV-TECHY, (970) 788-3249, or use the trip link if your host sent you one, and get answers taken from that RV’s manuals. You can also text TECH to send your question to a person.

2. Safety comes first

If you smell gas or smoke, see fire, or the brakes don’t work, stop, get everyone out and call 911. RV Techy is not an emergency service. It can’t see the RV, and it can’t send help.

3. Answers are guidance, not a repair

  • Answers are chosen and worded by computer software (AI) from the RV’s manuals. They can be incomplete or wrong, and a part on your RV may have been changed since the manual was written.
  • When the manuals don’t cover a question, an answer may come from a web search, and may link a video made by someone else. Those answers say they aren’t from your RV’s manuals. We don’t make or check those sites or videos.
  • Don’t do any job you aren’t comfortable with, or one the manual says needs a qualified technician. Never work on gas, electrical or brake systems.
  • A reply from a person is advice given at a distance. Nobody from RV Techy works on the RV.

4. The RV belongs to your host

Your rental agreement with your host, or with the booking site you used, decides what you may fix, who pays for repairs and what to do after a breakdown. These terms don’t change that agreement. When in doubt, call your host.

5. Texts

  • We may send you one welcome text the day before pick-up. After that we only reply to texts you send us, so the number of texts depends on how many you send.
  • Reply STOP to stop all texts, and HELP for help. Message and data rates may apply.
  • Answers about your rental RV work from the day before pick-up until the day after drop-off.
  • Your phone number and texts are never shared with anyone for their marketing, and we don’t send you marketing.

6. What we keep, and who sees it

  • We keep your name and the phone number or email your host gave us, your questions, the answers, and anything you send to a person. They are kept with your trip and the RV.
  • Your host can see your questions and the answers.
  • Services that run RV Techy handle this data for us: GoHighLevel sends and receives the texts; OpenAI writes the answers; Supabase stores the data; and Vercel runs the website. We don’t sell your information.
  • To have your questions and details deleted, email support@rvtechy.com. We will delete them and confirm.

7. Fair use

Use RV Techy for the RV on your trip. Don’t try to get around its limits, copy it to build another service, or send abusive messages. You must be 18 or older. We may stop answering a number that misuses the service.

8. No warranty, and limits

RV Techy is provided as it is, without any promise that an answer is right or complete, or that the service will always be available. As far as the law allows, RV Techy is not responsible for damage, injury or costs that come from following, or not following, an answer, and our total responsibility to you is no more than what you paid for RV Techy on this trip. Some places don’t allow these limits, so they may not all apply to you.

9. Changes and contact

We may update these terms. The version on this page when you use RV Techy applies, and the date at the top shows when it last changed. Questions: support@rvtechy.com.

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