Every unit, every manual, one place to ask.
Your staff ask Techy about the exact unit in front of them and get steps with the page. Anything unsafe goes straight to a person, and every case is kept against the unit.
A manual answer keeps a unit off the shop list.
RVDA data reported by RV News put the 2024 average at 49 days for a work order with a warranty item and 61 days when a part was out of stock. A reset, a breaker or a bypass valve that the manual covers should never put a unit in that queue. The figure that decides it is your own nightly rate multiplied by those days. We don’t publish it for you because it is yours.
Inside the apps your team already uses.
Techy runs inside rental and inspection software through an API, so staff don’t learn a new app or a new login. It runs inside Beacon Inspect at Fireside RV Rental today.
- Answers from each unit’s own manuals, with the page.
- Gas, smoke, power and brake questions go to a person, marked urgent.
- Your standby tech replies in writing or calls back.
- Every question, case and outcome is kept per unit, so you can see what causes the calls.
Questions people ask
Who answers when the manuals can’t?
Your standby tech, in a web inbox that lists urgent cases first. Out of hours, staff see when the tech is back.
Can our renters use it?
Renters by text are next. Pilot fleets get it first. Tell us if you want to be one.
What does it cost a fleet?
Prices are set with each fleet during the pilot, from real use. Hazard hand-offs are never charged for.
Want Techy for your fleet?
Tell us how many units and which software you use.