I answer RV questions from the unit’s own manuals, show you the page, and get a real tech involved when it’s more than a manual job.
Standby tech hours: 9am to 5pm Eastern, Monday to Friday. Out of hours, your question waits for the next working morning.
Pick a question or just say it. You get clear steps from the manufacturer’s documentation, the page they came from, and a real tech one tap away.
Try a question
Demo answers are real answers I gave earlier, saved so the demo costs nothing to run. The safety reply runs live.
Every RV ships with a stack of manuals: the coach, the fridge, the water heater, the furnace, the air conditioner, the generator. I read every page of the ones for your unit, then answer only from them.
Those questions are stopped in code before any AI sees them. You get the steps to get everyone safe, and the case goes straight to a person, marked urgent. Try it in the chat above.
One tap sends the question, the photos and what the manuals said to a standby tech. They answer in writing or call back. Every question and outcome is kept against the unit, so you can see which units cause the calls.
RVDA data reported by RV News put the 2024 average at 49 days for a work order with a warranty item, and 61 days when a part was out of stock. 30% of work orders needed a part ordered. A reset, a tripped breaker or a bypass valve that the manual covers should never join that queue. Multiply your nightly rate by the days a unit sits there: that is what a manual answer is worth, and we don’t publish a figure for you because it is yours.
Fireside’s staff are the first to use me, inside Beacon Inspect, the inspection app they already carry. Their standby tech answers the cases I hand over. What the pilot shows sets the plans and the prices below.
Choose how far I go for your staff and renters. Prices are set with each fleet during the pilot.
Answers from each unit’s manuals, with the page. Hazards go straight to a person. When a tech is needed, the renter gets the three nearest vetted techs.
Basic, plus your standby tech: written replies and call-backs before anyone is sent out.
Premium, plus we run the dispatch: we find the tech and keep you and the renter posted until it’s done.
Your own RV’s manuals, answered with the page, and a tech when you need one.
Not on sale yet. Leave your email and we’ll tell you the day it is.
Tell me when it launchesYour rental or inspection software, or you, tell me the RV’s year, make and model. I use the manuals filed for that unit. A fleet can add a missing one by upload or by link. If we’re missing an RV’s documentation, we add it. A pass doesn’t start until Techy can answer.
I say so plainly and offer to send the question to a tech. I never fill the gap with a guess.
No. Keep your roadside cover for towing and tires. I cover how the RV works, and get a person involved when it doesn’t.
It plugs into rental and inspection software through an API. It runs inside the Beacon Inspect app today.
Fleet prices are set with each fleet during the pilot. Passes and owner plans, with their prices, are on the pricing page, and say “coming soon” until they’re on sale.
Only you. Each fleet, and each owner, sees only their own questions, cases and outcomes.
Tell us about your fleet or your RV. Rob or Garr will reply by email.